Turning lost customers into gold...and the art of achieving zero defections
| Main Author: | |
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| Format: | Book |
| Language: | Inglés |
| Published: |
New York
Amacom
1994
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| Subjects: | |
| See on Universidad Loyola - Universidad Loyola Granada: | https://colectivo.uloyola.es/Record/44220 |
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| Physical Description: | 131 p. ; 24 cm |
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| ISBN: | 9780814451106 |
