Cita APA (7a ed.)

Drew, S. (1994). Business reengineering in financial services: Strategies for redesigning processes and developing new products. Pitman.

Cita Chicago Style (17a ed.)

Drew, Stephen. Business Reengineering in Financial Services: Strategies for Redesigning Processes and Developing New Products. London: Pitman, 1994.

Cita MLA (9a ed.)

Drew, Stephen. Business Reengineering in Financial Services: Strategies for Redesigning Processes and Developing New Products. Pitman, 1994.