Cita APA (7a ed.)

Waller, J., Allen, D., & Burns, A. (1993). The quality management manual: How to write and develop a successful manual for quality management systems. Kogan Page.

Cita Chicago Style (17a ed.)

Waller, Jenny, Derek Allen, y Andrew Burns. The Quality Management Manual: How to Write and Develop a Successful Manual for Quality Management Systems. London: Kogan Page, 1993.

Cita MLA (9a ed.)

Waller, Jenny, et al. The Quality Management Manual: How to Write and Develop a Successful Manual for Quality Management Systems. Kogan Page, 1993.