Cita APA (7a ed.)

Ernst & Young. (1992). Total quality: A manager?s guide for the 1990s. Kogan Page.

Cita Chicago Style (17a ed.)

Ernst & Young. Total Quality: A Manager?s Guide for the 1990s. London: Kogan Page, 1992.

Cita MLA (9a ed.)

Ernst & Young. Total Quality: A Manager?s Guide for the 1990s. Kogan Page, 1992.