Cita APA (7a ed.)

Shaw, C., & Hamilton, R. (2016). The intuitive customer: 7 imperatives for moving your customer experience to the next level. Palgrave Macmillan.

Cita Chicago Style (17a ed.)

Shaw, Colin, y Ryan Hamilton. The Intuitive Customer: 7 Imperatives for Moving Your Customer Experience to the Next Level. London: Palgrave Macmillan, 2016.

Cita MLA (9a ed.)

Shaw, Colin, y Ryan Hamilton. The Intuitive Customer: 7 Imperatives for Moving Your Customer Experience to the Next Level. Palgrave Macmillan, 2016.