The best service is no service how to liberate your customers from customer service, keep them happy, and control costs
| Other Authors: | , |
|---|---|
| Format: | Book |
| Language: | Inglés |
| Published: |
San Francisco, CA :
Jossey-Bass, a Wiley Imprint
[2008]
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| Subjects: | |
| See on Universidad de Deusto: | https://oceano.biblioteca.deusto.es/primo-explore/search?query=any,contains,991006748571703351&tab=default_tab&search_scope=deusto_alma&vid=deusto |
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| Physical Description: | XVII, 312 páginas : ilustraciones (blanco y negro) ; 24 cm |
|---|---|
| Bibliography: | Bibliografía: páginas 293-297. Índice. |
| ISBN: | 9780470189085 |
