APA (7th ed.) Citation

Dixon, M., Toman, N., & DeLisi, R. (2013). The effortless experience: Conquering the new battleground for customer loyalty. Portfolio Penguin.

Chicago Style (17th ed.) Citation

Dixon, Matthew, Nick Toman, and Rick DeLisi. The Effortless Experience: Conquering the New Battleground for Customer Loyalty. New York: Portfolio Penguin, 2013.

MLA (9th ed.) Citation

Dixon, Matthew, et al. The Effortless Experience: Conquering the New Battleground for Customer Loyalty. Portfolio Penguin, 2013.