Cita APA (7a ed.)

(2019). Customer experience: 22 international CX professionals share their current best-thinking on achieving impact and visibility through world-class best-practice CX. WritingMatters.

Cita Chicago Style (17a ed.)

Customer Experience: 22 International CX Professionals Share Their Current Best-thinking on Achieving Impact and Visibility Through World-class Best-practice CX. UK: WritingMatters, 2019.

Cita MLA (9a ed.)

Customer Experience: 22 International CX Professionals Share Their Current Best-thinking on Achieving Impact and Visibility Through World-class Best-practice CX. WritingMatters, 2019.