Cita APA (7a ed.)

Kandampully, J. (2007). Services management: The new paradigm in hospitality. Pearson Education.

Cita Chicago Style (17a ed.)

Kandampully, Jay. Services Management: The New Paradigm in Hospitality. Upper Saddle River, New Jersey: Pearson Education, 2007.

Cita MLA (9a ed.)

Kandampully, Jay. Services Management: The New Paradigm in Hospitality. Pearson Education, 2007.