Customer delight in a retail context investigating delightful and terrible shopping experiencese

Bibliographic Details
Other Authors: Arnold, Mark J. (-)
Format: Book
Language:Indeterminado
Published: [S.l.] : [s.n.] 2005.
Subjects:
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Description
Item Description:Fotocopia de: Journal of Business Research. n° 58 (2005)
Physical Description:h. 1132-1145 ; 30 cm
Bibliography:Bibliogr.