APA (7th ed.) Citation

Arnold, M. J. (2005). Customer delight in a retail context: Investigating delightful and terrible shopping experiencese. [s.n.].

Chicago Style (17th ed.) Citation

Arnold, Mark J. Customer Delight in a Retail Context: Investigating Delightful and Terrible Shopping Experiencese. [S.l.]: [s.n.], 2005.

MLA (9th ed.) Citation

Arnold, Mark J. Customer Delight in a Retail Context: Investigating Delightful and Terrible Shopping Experiencese. [s.n.], 2005.