Black, J. M., & Ford, G. B. (1963). Front-line management: A guide to effective supervisory action. McGraw-Hill.
Cita Chicago Style (17a ed.)Black, James Menzies, y Guy B. Ford. Front-line Management: A Guide to Effective Supervisory Action. New York [etc.]: McGraw-Hill, 1963.
Cita MLA (9a ed.)Black, James Menzies, y Guy B. Ford. Front-line Management: A Guide to Effective Supervisory Action. McGraw-Hill, 1963.
Precaución: Estas citas no son 100% exactas.