Cita APA (7a ed.)

Schwartz, R., Mayne, J., & Pollitt, C. (2005). Quality matters: Seeking confidence in evaluating, auditing, and performance reporting. Transaction Publishers.

Cita Chicago Style (17a ed.)

Schwartz, Robert, John Mayne, y Christopher Pollitt. Quality Matters: Seeking Confidence in Evaluating, Auditing, and Performance Reporting. New Brunswick, NJ: Transaction Publishers, 2005.

Cita MLA (9a ed.)

Schwartz, Robert, et al. Quality Matters: Seeking Confidence in Evaluating, Auditing, and Performance Reporting. Transaction Publishers, 2005.