Schwartz, R., Mayne, J., & Pollitt, C. (2005). Quality matters: Seeking confidence in evaluating, auditing, and performance reporting. Transaction Publishers.
Chicago Style (17th ed.) CitationSchwartz, Robert, John Mayne, and Christopher Pollitt. Quality Matters: Seeking Confidence in Evaluating, Auditing, and Performance Reporting. New Brunswick, NJ: Transaction Publishers, 2005.
MLA (9th ed.) CitationSchwartz, Robert, et al. Quality Matters: Seeking Confidence in Evaluating, Auditing, and Performance Reporting. Transaction Publishers, 2005.
Warning: These citations may not always be 100% accurate.