APA (7th ed.) Citation

Phelps, B. (2004). Smart business metrics: Measure what really counts and manage what makes the difference. Financial Times-Prentice Hall.

Chicago Style (17th ed.) Citation

Phelps, Bob. Smart Business Metrics: Measure What Really Counts and Manage What Makes the Difference. London [etc.]: Financial Times-Prentice Hall, 2004.

MLA (9th ed.) Citation

Phelps, Bob. Smart Business Metrics: Measure What Really Counts and Manage What Makes the Difference. Financial Times-Prentice Hall, 2004.

Warning: These citations may not always be 100% accurate.