Phelps, B. (2004). Smart business metrics: Measure what really counts and manage what makes the difference. Financial Times-Prentice Hall.
Chicago Style (17th ed.) CitationPhelps, Bob. Smart Business Metrics: Measure What Really Counts and Manage What Makes the Difference. London [etc.]: Financial Times-Prentice Hall, 2004.
MLA (9th ed.) CitationPhelps, Bob. Smart Business Metrics: Measure What Really Counts and Manage What Makes the Difference. Financial Times-Prentice Hall, 2004.
Warning: These citations may not always be 100% accurate.