APA (7th ed.) Citation

Kotter, J. P., & Cohen, D. S. (2002). The heart of change: Real-life stories of how people change their organizations. Harvard Business School.

Chicago Style (17th ed.) Citation

Kotter, John P., and Dan S. Cohen. The Heart of Change: Real-life Stories of How People Change Their Organizations. Boston, Massachusetts: Harvard Business School, 2002.

MLA (9th ed.) Citation

Kotter, John P., and Dan S. Cohen. The Heart of Change: Real-life Stories of How People Change Their Organizations. Harvard Business School, 2002.