Cita APA (7a ed.)

Singh, J. (1999). Performance productivity and quality of frontline employees in service organizations. Marketing Science Institute.

Cita Chicago Style (17a ed.)

Singh, Jagdip. Performance Productivity and Quality of Frontline Employees in Service Organizations. Cambridge, Massachusetts: Marketing Science Institute, 1999.

Cita MLA (9a ed.)

Singh, Jagdip. Performance Productivity and Quality of Frontline Employees in Service Organizations. Marketing Science Institute, 1999.