APA (7th ed.) Citation

Singh, J. (1999). Performance productivity and quality of frontline employees in service organizations. Marketing Science Institute.

Chicago Style (17th ed.) Citation

Singh, Jagdip. Performance Productivity and Quality of Frontline Employees in Service Organizations. Cambridge, Massachusetts: Marketing Science Institute, 1999.

MLA (9th ed.) Citation

Singh, Jagdip. Performance Productivity and Quality of Frontline Employees in Service Organizations. Marketing Science Institute, 1999.