Cita APA (7a ed.)

Hayes, L. A. (1992). Consumer perceived unfairness: Conceptual framework, scale development and empirical tests. University Microfilms International.

Cita Chicago Style (17a ed.)

Hayes, Linda A. Consumer Perceived Unfairness: Conceptual Framework, Scale Development and Empirical Tests. Ann Arbor: University Microfilms International, 1992.

Cita MLA (9a ed.)

Hayes, Linda A. Consumer Perceived Unfairness: Conceptual Framework, Scale Development and Empirical Tests. University Microfilms International, 1992.