Cita APA (7a ed.)

Sanders, P. (1996). An incomplete guide to using counselling skills on the telephone (2nd ed.). PCCS Books.

Cita Chicago Style (17a ed.)

Sanders, Pete. An Incomplete Guide to Using Counselling Skills on the Telephone. 2nd ed. Manchester: PCCS Books, 1996.

Cita MLA (9a ed.)

Sanders, Pete. An Incomplete Guide to Using Counselling Skills on the Telephone. 2nd ed. PCCS Books, 1996.