Kasavana, M. L., & Brooks, R. M. (1998). Front office procedures (5th ed.). Educational Institute, American Hotel & Lodging Association.
Chicago Style (17th ed.) CitationKasavana, Michael L., and Richard M. Brooks. Front Office Procedures. 5th ed. Lansing, Michigan: Educational Institute, American Hotel & Lodging Association, 1998.
MLA (9th ed.) CitationKasavana, Michael L., and Richard M. Brooks. Front Office Procedures. 5th ed. Educational Institute, American Hotel & Lodging Association, 1998.
Warning: These citations may not always be 100% accurate.