Heyl, J. E., Bushnell, J. L., & Stone, L. A. (1994). Cases in operations management. Addison-Wesley.
Cita Chicago Style (17a ed.)Heyl, Jeff E., Jon L. Bushnell, y Linda A. Stone. Cases in Operations Management. Reading, Massachusetts [etc.]: Addison-Wesley, 1994.
Cita MLA (9a ed.)Heyl, Jeff E., et al. Cases in Operations Management. Addison-Wesley, 1994.
Precaución: Estas citas no son 100% exactas.