Loyalty rules? how today's leaders build lasting relationships

Bibliographic Details
Main Author: Reichheld, Frederick F. (-)
Format: Book
Language:Inglés
Published: Boston, Massachusetts : Harvard Business School 2001.
Subjects:
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Description
Item Description:Indices
Physical Description:xiii, 213 p. : il. ; 24 cm
Bibliography:Bibliogr.
ISBN:9781578512058