The golden rules of customer care how to turn that one-time buyer into a super-loyal lifelong customer

Bibliographic Details
Main Author: Sewell, Carl (-)
Other Authors: Brown, Paul B.
Format: Book
Language:Inglés
Published: London [etc.] : Century 1995.
Subjects:
See on Universidad de Deusto:https://oceano.biblioteca.deusto.es/primo-explore/search?query=any,contains,991005057749703351&tab=default_tab&search_scope=deusto_alma&vid=deusto
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Description
Physical Description:XX, 175 p. ; 24 cm
ISBN:9780091748432