Todo el poder al cliente el nuevo imperativo de la calidad del servicio
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Language: | Castellano |
| Published: |
Barcelona :
Paidós
1994.
|
| Series: | Paidós Empresa ;
30 |
| Subjects: | |
| See on Universidad de Deusto: | https://oceano.biblioteca.deusto.es/primo-explore/search?query=any,contains,991004999689703351&tab=default_tab&search_scope=deusto_alma&vid=deusto |
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| Item Description: | Indice Traducción de: The only thing that matters |
|---|---|
| Physical Description: | 353 p. ; 22 cm |
| Bibliography: | Bibliogr. |
| ISBN: | 9788449300103 |
