Poppe, F. C. (1988). 50 rules to keep a client happy. Harper & Row.
Cita Chicago Style (17a ed.)Poppe, Fred C. 50 Rules to Keep a Client Happy. New York [etc.]: Harper & Row, 1988.
Cita MLA (9a ed.)Poppe, Fred C. 50 Rules to Keep a Client Happy. Harper & Row, 1988.
Precaución: Estas citas no son 100% exactas.