Halpin, J. F. (1966). Zero defects: A new dimension in quality assurance. McGraw-Hill.
Cita Chicago Style (17a ed.)Halpin, James F. Zero Defects: A New Dimension in Quality Assurance. New York [etc.]: McGraw-Hill, 1966.
Cita MLA (9a ed.)Halpin, James F. Zero Defects: A New Dimension in Quality Assurance. McGraw-Hill, 1966.
Precaución: Estas citas no son 100% exactas.