Cita APA (7a ed.)

Townend, A. (1994). Developing assertiveness. Routledge.

Cita Chicago Style (17a ed.)

Townend, Anni. Developing Assertiveness. London: Routledge, 1994.

Cita MLA (9a ed.)

Townend, Anni. Developing Assertiveness. Routledge, 1994.