Martin, L. L., & Kettner, P. M. (1996). Measuring the performance of human service programs. Sage.
Cita Chicago Style (17a ed.)Martin, Lawrence L., y Peter M. Kettner. Measuring the Performance of Human Service Programs. Thousand Oaks, California [etc.]: Sage, 1996.
Cita MLA (9a ed.)Martin, Lawrence L., y Peter M. Kettner. Measuring the Performance of Human Service Programs. Sage, 1996.
Precaución: Estas citas no son 100% exactas.