Hallows, R. (1995). Service mangement in computing and telecommunications. Artech House.
Cita Chicago Style (17a ed.)Hallows, Richard. Service Mangement in Computing and Telecommunications. Boston [etc.]: Artech House, 1995.
Cita MLA (9a ed.)Hallows, Richard. Service Mangement in Computing and Telecommunications. Artech House, 1995.
Precaución: Estas citas no son 100% exactas.