Kouzes, J. M., Posner, B. Z., & Peters, T. J. (1993). Credibility: How leaders gain and lose it, why people demand it. Jossey-Bass.
Cita Chicago Style (17a ed.)Kouzes, James M., Barry Z. Posner, y Thomas J. Peters. Credibility: How Leaders Gain and Lose It, Why People Demand It. San Francisco: Jossey-Bass, 1993.
Cita MLA (9a ed.)Kouzes, James M., et al. Credibility: How Leaders Gain and Lose It, Why People Demand It. Jossey-Bass, 1993.
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