Aquila, A. J., & Marcus, B. W. (2004). Client at the core: Marketing and managing today's professional services firm. John Wiley & Sons.
Cita Chicago Style (17a ed.)Aquila, August J., y Bruce W. Marcus. Client at the Core: Marketing and Managing Today's Professional Services Firm. Hoboken, New Jersey: John Wiley & Sons, 2004.
Cita MLA (9a ed.)Aquila, August J., y Bruce W. Marcus. Client at the Core: Marketing and Managing Today's Professional Services Firm. John Wiley & Sons, 2004.
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