APA (7th ed.) Citation

Shycon, H. N. (1992). Improved customer service: Measuring the payoff. [s.n.].

Chicago Style (17th ed.) Citation

Shycon, Harvey N. Improved Customer Service: Measuring the Payoff. [S.l.]: [s.n.], 1992.

MLA (9th ed.) Citation

Shycon, Harvey N. Improved Customer Service: Measuring the Payoff. [s.n.], 1992.

Warning: These citations may not always be 100% accurate.