APA (7th ed.) Citation

Albrecht, K., & Zemke, R. (1985). Service America!: Doing business in the new economy. Dow Jones-Irwin.

Chicago Style (17th ed.) Citation

Albrecht, Karl, and Ron Zemke. Service America!: Doing Business in the New Economy. Homewood (Illinois): Dow Jones-Irwin, 1985.

MLA (9th ed.) Citation

Albrecht, Karl, and Ron Zemke. Service America!: Doing Business in the New Economy. Dow Jones-Irwin, 1985.