Cita APA (7a ed.)

Naughton, P. (1999). Alternative dispute resolution and the insurance industry. [s.n.].

Cita Chicago Style (17a ed.)

Naughton, Phillip. Alternative Dispute Resolution and the Insurance Industry. [S.l.]: [s.n.], 1999.

Cita MLA (9a ed.)

Naughton, Phillip. Alternative Dispute Resolution and the Insurance Industry. [s.n.], 1999.