Thomas, B. A. (1992). Total quality training: The quality culture and quality trainer. McGraw-Hill.
Cita Chicago Style (17a ed.)Thomas, Brian Alun. Total Quality Training: The Quality Culture and Quality Trainer. London [etc.]: McGraw-Hill, 1992.
Cita MLA (9a ed.)Thomas, Brian Alun. Total Quality Training: The Quality Culture and Quality Trainer. McGraw-Hill, 1992.
Precaución: Estas citas no son 100% exactas.