Schmenner, R. W. (1991). Plant and service tours in operations management. MacMillan [etc.].
Cita Chicago Style (17a ed.)Schmenner, Roger W. Plant and Service Tours in Operations Management. New York [etc.]: MacMillan [etc.], 1991.
Cita MLA (9a ed.)Schmenner, Roger W. Plant and Service Tours in Operations Management. MacMillan [etc.], 1991.
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