Carroll, J. M. (2000). Making use: Scenario-based design of human-computer interactions. MIT.
Cita Chicago Style (17a ed.)Carroll, John M. Making Use: Scenario-based Design of Human-computer Interactions. Cambridge (Massachusetts) [etc.]: MIT, 2000.
Cita MLA (9a ed.)Carroll, John M. Making Use: Scenario-based Design of Human-computer Interactions. MIT, 2000.
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