Cita APA (7a ed.)

Lock, D., & Smith, D. J. (1991). Gower handbook of quality management. Gower.

Cita Chicago Style (17a ed.)

Lock, Dennis, y David J. Smith. Gower Handbook of Quality Management. Aldershot [etc.]: Gower, 1991.

Cita MLA (9a ed.)

Lock, Dennis, y David J. Smith. Gower Handbook of Quality Management. Gower, 1991.