APA (7th ed.) Citation

Jones, C. (1996). Patterns of software system failure and success. International Thomson Computer.

Chicago Style (17th ed.) Citation

Jones, Capers. Patterns of Software System Failure and Success. London [etc.]: International Thomson Computer, 1996.

MLA (9th ed.) Citation

Jones, Capers. Patterns of Software System Failure and Success. International Thomson Computer, 1996.