Plsek, P. E. (1997). Creativity, innovation, and quality. ASQC Quality Press.
Cita Chicago Style (17a ed.)Plsek, Paul E. Creativity, Innovation, and Quality. Milwaukee: ASQC Quality Press, 1997.
Cita MLA (9a ed.)Plsek, Paul E. Creativity, Innovation, and Quality. ASQC Quality Press, 1997.
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