Peppers, D., & Rogers, M. (1999). Enterprise one to one: Tools for competing in the interactive age (1st Currency pbk ed.). Currency Doubleday.
Cita Chicago Style (17a ed.)Peppers, Don, y Martha Rogers. Enterprise One to One: Tools for Competing in the Interactive Age. 1st Currency pbk ed. New York [etc.]: Currency Doubleday, 1999.
Cita MLA (9a ed.)Peppers, Don, y Martha Rogers. Enterprise One to One: Tools for Competing in the Interactive Age. 1st Currency pbk ed. Currency Doubleday, 1999.
Precaución: Estas citas no son 100% exactas.