Cita APA (7a ed.)

Hook, S. A. (1996). Assessment of store image in retail fashion institutions: Use of a perception-expectancy approach. University Microfilms International.

Cita Chicago Style (17a ed.)

Hook, Sallie Ann. Assessment of Store Image in Retail Fashion Institutions: Use of a Perception-expectancy Approach. Ann Arbor: University Microfilms International, 1996.

Cita MLA (9a ed.)

Hook, Sallie Ann. Assessment of Store Image in Retail Fashion Institutions: Use of a Perception-expectancy Approach. University Microfilms International, 1996.