MacGraw, K. L., & Harbison, K. (1997). User-centered requirements: The scenario-based engineering process. Lawrence Erlbaum.
Chicago Style (17th ed.) CitationMacGraw, Karen L., and Karan Harbison. User-centered Requirements: The Scenario-based Engineering Process. Mahwah, New Jersey [etc.]: Lawrence Erlbaum, 1997.
MLA (9th ed.) CitationMacGraw, Karen L., and Karan Harbison. User-centered Requirements: The Scenario-based Engineering Process. Lawrence Erlbaum, 1997.
Warning: These citations may not always be 100% accurate.