APA (7th ed.) Citation

Gounaris, S. P. (2005). Trust and commitment influences on customer retention: Insights from business-to-business services. [s.n.].

Chicago Style (17th ed.) Citation

Gounaris, Spiros P. Trust and Commitment Influences on Customer Retention: Insights from Business-to-business Services. [S.l.]: [s.n.], 2005.

MLA (9th ed.) Citation

Gounaris, Spiros P. Trust and Commitment Influences on Customer Retention: Insights from Business-to-business Services. [s.n.], 2005.