APA (7th ed.) Citation

Liljander, V., & Strandvik, T. (1995). The nature of customer relationships in services. [s.n.].

Chicago Style (17th ed.) Citation

Liljander, Veronica, and Tore Strandvik. The Nature of Customer Relationships in Services. [S.l.]: [s.n.], 1995.

MLA (9th ed.) Citation

Liljander, Veronica, and Tore Strandvik. The Nature of Customer Relationships in Services. [s.n.], 1995.