APA (7th ed.) Citation

Cornish, F. (1988). Building a customer-orientated organization. [s.n.].

Chicago Style (17th ed.) Citation

Cornish, Frank. Building a Customer-orientated Organization. [S.l.]: [s.n.], 1988.

MLA (9th ed.) Citation

Cornish, Frank. Building a Customer-orientated Organization. [s.n.], 1988.