Kotler, P., & Armstrong, G. (2001). Principles of marketing (9th ed.). Prentice-Hall.
Cita Chicago Style (17a ed.)Kotler, Philip, y Gary Armstrong. Principles of Marketing. 9th ed. Upper Saddle River, New Jersey: Prentice-Hall, 2001.
Cita MLA (9a ed.)Kotler, Philip, y Gary Armstrong. Principles of Marketing. 9th ed. Prentice-Hall, 2001.
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