Cita APA (7a ed.)

Drew, P., & Heritage, J. (1998). Talk at work: Interaction in institutional settings. University Press.

Cita Chicago Style (17a ed.)

Drew, Paul, y John Heritage. Talk at Work: Interaction in Institutional Settings. Cambridge [etc.]: University Press, 1998.

Cita MLA (9a ed.)

Drew, Paul, y John Heritage. Talk at Work: Interaction in Institutional Settings. University Press, 1998.