Cita APA (7a ed.)

Economist Intelligence Unit & Andersen Consulting. (1998). Managing customer relationships: Lessons from the leaders. Economist Intelligence Unit.

Cita Chicago Style (17a ed.)

Economist Intelligence Unit y Andersen Consulting. Managing Customer Relationships: Lessons from the Leaders. London: Economist Intelligence Unit, 1998.

Cita MLA (9a ed.)

Economist Intelligence Unit y Andersen Consulting. Managing Customer Relationships: Lessons from the Leaders. Economist Intelligence Unit, 1998.