Shimmin, B. F. (1997). Effective e-mail: Clearly explained : file transfer, security, and interoperability. AP Professional.
Cita Chicago Style (17a ed.)Shimmin, Bradley F. Effective E-mail: Clearly Explained : File Transfer, Security, and Interoperability. Boston [etc.]: AP Professional, 1997.
Cita MLA (9a ed.)Shimmin, Bradley F. Effective E-mail: Clearly Explained : File Transfer, Security, and Interoperability. AP Professional, 1997.
Precaución: Estas citas no son 100% exactas.