Martin, L. L. (1993). Total quality management in human service organizations. Sage.
Chicago Style (17th ed.) CitationMartin, Lawrence L. Total Quality Management in Human Service Organizations. Newbury Park [etc.]: Sage, 1993.
MLA (9th ed.) CitationMartin, Lawrence L. Total Quality Management in Human Service Organizations. Sage, 1993.
Warning: These citations may not always be 100% accurate.